Return & Refund Policy

Last updated: 9/13/2025

Overview

At OnRegen, we want you to be completely satisfied with your purchase. If for any reason you are not, this Return & Refund Policy explains your rights and options.

Returns

You have 7 days from the date of delivery to return an item if you are not satisfied. To be eligible, items must be unused, in their original packaging, and in the same condition you received them.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days and credited back to your original payment method.

Late or Missing Refunds

If you haven’t received your refund after the processing period, please check with your bank or credit card company. If the issue persists, contact us at support@onregen.com.

Contact Information

OnRegen
Email: support@onregen.com
Phone: +92 329 7464355
Address: OnRegen Industrial Complex, Manufacturing District